Deliveries

If goods are in stock, despatch will be same day, if your order has been received before 12am, but under exceptional circumstances or demand, please allow 8-10 working days for the UK and in general for overseas.

Show jumping equipment is delivered directly from the factory and will be despatched within a few days but a delay of up to 4-6 weeks may occur during periods of extreme demand. As soon as we have received your order we will send you a confirmation of the expected delivery time for your equipment.

We try to keep a number of products in stock but due to the high number of colours and sizes we offer eg.breeches, it is not possible to hold every combination and some delay may occur. For customised products please expect 4-6 weeks delivery as a minimum. Some disruption in deliveries may occur duting July/August and Xmas due to factory shut-down.

Any delay exceeding the above will immediatedly be communicated to you.

Out of stock items will usually be depatched within 28 working days. However, customized products like Pikeur Jackets and breeches in special colours may take slightly longer.

You have the right to cancel your order by notifying us by email should you not wish to wait for the despatch, unless the order is for a customized product and the manufacturing process has commenced, in which case there will be a canellation charge of 20% of the value of the cancelled product.

If you have not received delivery of your parcel within 20 days of shipment, please raise an enquiry with us immediately. Any time frame exceeding this may result in the courier being unable to trace the parcel.